Meet Our Lake Elsinore Pediatrics Team
Mercedes McHalffey - Office Manager
Mercedes brings a wealth of experience to our team, with 19 years as a medical assistant and radiology technician in Urgent Care clinics. She has been with our clinic since we first opened our doors and now serves as our Office Manager and lead medical assistant. Mercedes plays a key role in creating a warm, welcoming environment for every patient and family who walks through our doors. She’s passionate about Halloween, Disney, motorcycles, and spending quality time with her loved ones. Her goal is simple but powerful: to make everyone feel like part of our family and ensure each visit with Dr. Phan and Ms. Shayla is a positive one.
Diana Salgado - Medical Assistant
Diana, a proud mom of two boys, brings 7 years of medical assistant experience to our team. She has a passion for working with patients of all ages but loves the experience of dedicating her care to younger patients and their families. Diana joined Lake Elsinore Pediatrics in July 2023 and her warm demeanor and dedication make her an integral part of our practice. As our back-office medical assistant, Diana is always patient with children, ensuring their comfort and well-being during visits. Her love for Halloween adds a touch of fun to our team's dynamic, reflecting her vibrant personality and commitment to providing exceptional care.
Alejandra Sedano - Medical Assistant
With over 20 years of experience as a medical assistant, Alejandra, best known as Alex, is a cherished member of our team. Having worked with Dr. Phan previously and blessed with two children of her own, Alex's love for kids shines through in her work. She's been enriching our practice since 2022, bringing compassion and expertise to every interaction. Alex comes with a wealth of knowledge of the medical field and is always looking out for our patients' best experience possible. Her dedication to providing exceptional care ensures that every visit to our practice is met with comfort and confidence.
Jose Sanchez - Administrative Assistant
Jose, our administrative assistant extraordinaire, is a multi-talented individual. A graduate of the University of Phoenix with an MBA, and pursued coding as a hobby, earning his certificate from TrueCoders. Since November 2023, he's been an invaluable asset to Lake Elsinore Pediatrics, bringing focus and professionalism to his role. Jose brings a unique flair to our team with his appreciation for music, Disney's Jungle Book, and the unfiltered humor of kids.
Natalie Izguerra - Referral Coordinator
Meet Natalie, our dedicated Referral Coordinator with 7 years of experience. Natalie is committed to providing top-notch care, treating each patient as she would her own family. Since 2022, she's been an invaluable part of Lake Elsinore Pediatrics, ensuring seamless care transitions for our patients. While you may not ever get to see her in our office, Natalie is a huge part of our team behind the scenes, working tirelessly to ensure the best care..
Claudia Phan - Business Manager
Meet Claudia, our Business Manager, who brings over 17 years of experience in marketing and startup business strategy to our team. With a background spanning the fashion, beauty, entertainment, and gaming industries, she’s excited to bring her expertise to the medical field alongside Dr. Jimmy Phan. Claudia works primarily behind the scenes to ensure that the rest of the team can focus their time and energy on what matters most—providing exceptional care to our patients and their families.
Her passion for creating a calm and welcoming space for children is reflected in every detail of the Lake Elsinore Pediatrics office. From soothing colors to playful, thoughtful decor, Claudia has helped design an environment that supports a positive experience for every child who walks through our doors.
